The Digital Lead is the key and strategic interface between IT and the Business. The primary responsibility
is to understand the key business drivers & needs, provide proactive support and add IT value in the
alignment and delivery of the business strategy, objectives through integrated solutions.
This pivotal role aims to accelerate the understanding of business processes and IT resources that
support these services and processes. This understanding will deliver business benefits, improve business
agility & service, reduce risk and ensure regulatory compliance so that costs are reduced.
Own the Digital roadmap for the SBU and ensure governance on the same
Provide integrated solution delivery to the business unit senior management team.
o Translating business unit plans into specific IT requirements and programmes/projects.
o Initiate programmes to deliver Digital projects
o Monitor projects to ensure they deliver business improvement and are aligned with SBU &
Perform primary (including extensive market visits) and secondary research (industry reports) to
understand market dynamics, consumer behaviour, user maturity levels & latest trends in the industry
Bring in best practices from industry and help analysing the same for business to implement and benefit
Work in partnership with the business units as a member of the management team, to fully understand
the key business drivers, processes and needs of current challenges as well as future strategic initiatives
o Actively participate with the senior management team in the leadership and organization of the
o Interpreting business unit plans to develop with IT, supporting strategies for expansion
o Ensure all IT projects are designed and delivered in line with business requirements and
o Liaise closely with the IT Leadership Team to align IT to business process
Initiate and support business case development for prioritized opportunities (with Revenue / Cost
Impact and Potential IRR)
Co-create solutions along with business, IT teams (infra, SAP and Digital) and vendors for the
opportunities, challenges, improvements that have been identified and prioritized
Review solution architecture from a scalability, flexibility, sustainability standpoint
Ensure business outcomes are realized
Take responsibility for implementation programmes or system upgrade initiatives and ensure they are
delivered within schedule, cost and quality to business units
Work in partnership with business to drive key change programmes to improve system process to make
them simpler, cheaper and better.
Collaborate with IT and the business, utilizing business intelligence and analysis to integrate technology
differentiators into the business and Programme planning cycle.
o Acquiring a full understanding of the business areas and processes being supported by IT
Fully participate in wider business projects with Digital focus.
o Provide the IT contribution to projects, identifying interdependencies and synergies which have
a technology impact, and influencing the decisions made.
o Strive for continuous improvement
Bring business understanding to IT policy development and provide a conduit for testing draft policies
within the business.
Ability to build personal credibility by demonstrating the organization’s values, building trust with
partners in the organization and proactively contributing to organizational success
Experience of acting as a change agent, working proactively to make organizational change happen.
Proven, project/Programme management skills and experience in governance
Knowledge of the spectrum of possible IT interventions and experience of delivering improved
Experience of getting to know and understand the business and to identify how IT can best
contribute to its success.
Strong customer focus and proven ability to build productive relationships at all levels of the
Awareness of industry relevant key topics including Big Data & Analytics, Cloud, Industrial Internet,
Experience Required: Overall 10-12 years of experience, with minimum 3 Years in Digital Solutions
Implementation, and 2-4 years of experience in Building solutions industry or peer industry. Exposure or
working knowledge on SAP will be an additional advantage.
Must have Skills:
Deep understanding on Building Solutions and end to end Value Chain
Digital Experience: Awareness on Digital Trends, Business models, technologies and capabilities
particularly peer industry.